Privacy Policy

1. Introduction

Turqoa ("we," "our," or "us") is committed to protecting the privacy of our customers, partners, and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our platform.

2. Information We Collect

We may collect the following types of information:

• Contact Information: Name, email address, phone number, organization, and role when you submit forms or request a demo.
• Usage Data: Information about how you interact with our website, including pages visited, time spent, and navigation paths.
• Technical Data: IP address, browser type, device information, and operating system.
• Operational Data: Data processed through the Turqoa platform on behalf of our enterprise customers, as governed by individual data processing agreements.

3. How We Use Your Information

• To respond to demo requests and inquiries
• To provide, maintain, and improve our platform
• To communicate updates, security notices, and product information
• To comply with legal obligations and enforce our agreements
• To analyze website usage and improve user experience

4. Data Sharing

We do not sell your personal information. We may share data with trusted service providers who assist in operating our website and platform, subject to confidentiality agreements. We may also disclose information when required by law or to protect our rights.

5. Data Security

We implement industry-standard security measures including encryption at rest (AES-256), encryption in transit (TLS 1.3), role-based access controls, and regular security assessments. For platform-specific security practices, see our Security page.

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Operational data retention is governed by customer-specific agreements.

7. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, delete, or restrict the processing of your personal data. To exercise these rights, contact us at privacy@turqoa.com.

8. Contact

For questions about this Privacy Policy, contact us at privacy@turqoa.com.